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Contact Management (999/101 Call Handler)
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Before you speak to an emergency 999 call handler, all emergency calls start with one team - the BT operators. Here is a look at them talking about their roles for International Control Room Week, being that link in the chain to get people the help they need - whether that is from us, police, fire service, or coastguard. A huge thank you to them all for all they do to help our patients. #InternationalControlRoomWeek Cambridgeshire Fire & Rescue Service Cambridgeshire Constabulary Norfolk Fire &
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We joined Suman, our 999 call handler mentor to see what a day in her life is like. Inspired by Suman and her story? We currently have vacancies available to join our control rooms in Lincolnshire and Nottinghamshire as call handlers! Visit www.emas.nhs.uk/join-the-team/working-for-emas/vacancies/ to apply! | East Midlands Ambulance Service
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