The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

This will improve future work on the platform. So, with these added features, WhatsApp is no longer just a chat app. It’s now an integrated tool for marketing, customer service, and business growth.

The integration of real-time, branded voice capabilities within the WhatsApp Business Platform marks a pivotal advancement, fostering seamless, trusted interactions.

Squaretalk, a cloud-native contact center solution built for high-performing sales and outreach teams, has officially announced the go-live of WhatsApp into its omnichannel suite, allowing businesses ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

News Business Wire Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization, Data Residency Control, and WhatsApp Business Calling ...

Italy said Wednesday it opened a probe into social media giant Meta for potentially breaking EU competition laws by ...

Meta introduces ads in WhatsApp's Updates tab, targeting 1.5 billion daily users. WhatsApp's strategy includes paid subscriptions and promoted channels for businesses. Meta says ads won't appear ...

Faster onboarding, streamlined operations, and a culture grounded in transparent, purposeful communication—no more chasing links or hunting through overflowing chat threads.