DNOW posted Q3 revenue of $634M, 4.6% YoY growth, 8% EBITDA and the MRC Global acquisition boosting scale and margins. See ...

Discover how DFW property leaders are tackling growth, tech adoption & tenant demands. Speakers will explore culture, ...

Customer expectations change all the time, and local businesses feel this pressure more than ever in a digital-first world.

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

Award recognizes Euna's customer support team for delivering fast, reliable, and high-quality service while navigating complex organizational and technology changes ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Managing a global customer service team in a remote work environment is both a tempting chance and an intricate challenge. When trying to satisfy the requirements of customers located in various time ...

A desire for greater efficiency is driving companies to implement AI across many different facets of business. But, as any leader knows, implementing a new technology and embracing it as part of the ...

In today’s fast-moving marketplace, CRM platforms have evolved from luxury add-ons to essential infrastructure — especially for small and midsize businesses (SMBs) trying to stay competitive. A CRM is ...

Management reiterated the guidance for adjusted EBITDA margins to reach double digits by the end of 2025. Although ongoing uncertainties surrounding tariffs and trade policies were noted, Edwards ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...