Southwest Airlines will switch to assigned seats on Jan. 27, 2026, the airline announced. Seat assignments will go on sale ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

American Airlines’ top executive blasted the use of artificial intelligence in setting air fares, calling the practice ...

Shares of American Airlines and Southwest Airlines both dropped sharply Thursday, after the carriers reported slack ...

Discover Southwest Airlines' Q2 2025 earnings insights: from transformational strategies like assigned seating to a $2B repurchase plan.

A Southwest Airlines flight departing from Southern California was forced to make a sudden descent shortly after takeoff to ...

American Airlines CEO Robert Isom was critical of a top competitor's use of artificial intelligence in airline pricing.

The outage was a result of an unexpected hardware failure in Alaska's data centers and is not related to cybersecurity issues ...

American Airlines Group Inc. s top executive blasted the use of artificial intelligence in setting air fares, calling the practice inappropriate ...

American Airlines flight cuts rumors have been spreading. As per rumors, the airline was cutting flights in August, especially from Chicago. The airline denied these claims. Meanwhile, Southwest ...

American Airlines' financial health is precarious with high leverage, negative working capital, and slim free cash flow, ...

The failure, in the airline’s computer network, forced it to ground flights Sunday night for about three hours. The outage, ...