Singapore Airlines’ transformation of its Changi Terminal 2 lounges continues this year with the debut of an all-new Business Class SilverKris Lounge. And if the stunning ‘zero to hero’ transformation ...

This video documents my journey on Lufthansa's B747-400 from Dubai to Frankfurt as part of my trip to the U.S. during Chinese ...

Premium Plus is a semi-private cabin located between business class (Polaris) and economy, available on all United widebody ...

Examine the impact of outsourcing and automation on airlines and how it affects customer experience for passengers.

Of course, flight attendants are not there just for service reasons, but for safety, and on such a large aircraft, it is all ...

Alaska Airlines unveils a new global identity, fleet expansion, and long-haul strategy as it evolves into a worldwide carrier ...

We bring you the latest lounge and hospitality services openings from around the world in our popular Airport Hospitality World title.

The Lufthansa Group plans to add Starlink satellite high-speed internet access across its existing fleet and on all new aircraft, the company announced Tuesday. The service will be complimentary for ...

The basic amenities found in most lounges include food and drinks, complimentary snacks, buffet items, non-alcoholic ...

Marriott Bonvoy and Miles and More have improved their innovative partnership, letting you earn points towards elite airline ...

Metropolitan Airport News recently spoke with Belinda Jain, Vice President, Customer Experience & Commercial at JFKIAT – the ...