ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of ...

Everyone’s eyes are on an AI future, but a quick look at ServiceNow’s history helps us to better understand where it’s headed ...

During the opening keynote at ServiceNow’s annual customer event, leaders and customers spoke about the opportunity and ...

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS ...

First, our Q1 results; second, how AI is reshaping the software development life cycle; and third, a deep dive into our latest AI products and the customers putting them to work. Q1 revenue was $94 ...

ServiceNow CEO Bill McDermott set the mood music for this year’s Knowledge conference in Las Vegas by banging the drum for the dawn of agentic cyber security. Agentic artificial intelligence (AI) was ...

Yale’s Jeffrey Sonnenfeld and his co-authors say that the impact of AI can be seen among recent college graduates, who are ...

Most of us learned to size up companies the same way. Revenue, earnings, the line on a chart that goes up and to the right.

The enterprise software company grew from $3.5 billion to nearly $16 billion in six years. Now it says $30 billion by 2030 is ...

Some enterprise software companies are worried enough about customers using AI agents to access their data that they’re ...

Preventing technical debt in modern ITSM platforms requires governance, disciplined development, and platform health ...