AI agents within a platform's native interface use the platform's semantics. AI agents that operate across platforms or ...

We’ve spent thirty years perfecting the art of the 'click,' only to realize that in the age of Private AI, customers don't ...

Philippine Airlines was bankrupt, its passengers furious, and its contact center a black hole. Then it decided to go all-in ...

Lotte Rental cut its Oracle and SAP support bills in half. Now it’s pouring that money into AI and automation. Asia’s data ...

Instead of using a single platform for all tasks, accountants are integrating best-of-breed products for specific functional ...

The ransomware crew didn’t come for your data first. They came for your backup and stayed. A roundtable of security and data ...

As Southeast Asia’s HR software market nears a USD578 million valuation, a critical shift in power has occurred: the software ...

Beyond analytics, AI is transforming the full marketing lifecycle: from planning and content creation to activation, ...

Anthropic’s newest frontier model — still not publicly available and still technically a “preview” — is the most ...

While current AI coding assistants are trapped in a loop of individual, disposable sessions, the true bottleneck for engineering teams isn't coding speed but the "staggering" loss of tribal knowledge.

AI is redefining the future of BFSI. Be it revenue generation, customer services, internal operations, risk management, or security, AI is recrafting what is possible and impacting profitability. To ...

Meet “resiliency architectures” — a next-gen backup solution that gives organizations every chance to become more resilient ...