Most people picture a travel agent as someone who books flights and comes up with an itinerary, which may sound unnecessary ...

In reality, the most effective AI in travel is often quiet. It integrates into existing workflows, learns from how people ...

If you're a travel agent, there's a good chance your next 20 co-workers won't need a desk, a lunch break or a 401(k). They won’t ask for time off. And they definitely won’t need coffee. They’re bots.

(Bloomberg) -- Lisa Reich studied hard to become a forensic accountant. She worked in the field for eight years, and enjoyed interacting with her clients. But the divorce cases she often dealt with ...