In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

This lavishly researched book shows that dots and dashes are an essential component of style, whether you’re a medieval monk or Donald Trump ...

Its purpose is to inject strong emotion into written text and is increasingly used on social media to show enthusiasm, excitement and friendliness. Now research suggests that women use exclamation ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...