A Southwest Airlines passenger has criticized the behavior of gate attendants during a delayed late-night flight from Baltimore to Boston, claiming the staff used "guilt trip" tactics and public ...

Delta said it is verifying “the authenticity of the video” while emphasizing that “civil conduct” is always expected. Video shows alleged Delta attendant arguing with Southwest agent at Atlanta ...

Following a weekend marked by flight delays and cancellations, during which American Airlines offered a transparent response and compensation to affected passengers, a new incident at Atlanta’s ...

A Southwest Airlines gate agent in Orlando had to keep passengers entertained somehow while waiting out a 2 1/2 hour weather delay last Thursday. So he came up with a game: Let's see who has the worst ...

An alleged off-duty Delta Air Lines flight attendant was caught on camera laying into a Southwest Airlines gate agent over the weekend, in video that has since gone viral. Footage shared to Instagram ...