COSTA MESA, Calif.: 21 March 2019 — It’s not enough for a telecom service technician to simply show up on time, exchange pleasantries and fix the problem. According to the J.D. Power 2019 U.S. Telecom ...

SEATTLE - The complexity of refrigeration technology for supermarkets is a given. The crucial role of service technicians in the equation is becoming more apparent. The Food Marketing Institute (FMI) ...

Eduardo Villasenor likes to take things apart and put them back together. It's one of the reasons he's pursuing a career as a car mechanic rather than his initial interest: mechanical engineer.

Tesla has been using the Semi for several months within its own fleet, however customer deliveries are still yet to take place. That said, last month Tesla CEO Elon Musk confirmed deliveries of the ...

To help service technicians with lead generation, I make it a habit of riding along with them on heating service calls in the winter, plumbing service calls all year long, and air-conditioning calls ...

Remember when our idea of customer service was one touch point, a call center which allowed for limited customer interactions? Fast forward to today, and what used to be thought of as customer service ...

Technicians can avoid repeat failures by identifying the root cause of truck repairs through questions, history checks, ...

If you are an aircraft mechanic or service technician looking to find your perfect new home state, take a look into our list of the 25 best states for aircraft mechanics and service technicians. So, ...

Ohio State Highway Patrol (OSHP) troopers responded after 12:15 p.m. to U.S. 250 in Tuscarawas County on reports of a crash, according to CBS affiliate WOIO in Cleveland. A service technician was ...