Imagine being a young woman and slightly shorter than average height, but you’re also a hard worker who is currently the assistant manager at a retail store. Would you feel insulted if a customer ...

A TikTok comedian says Walmart kicked him out after his reaction to someone he believed to be a "secret shopper," or an undercover employee. Featured Video @hoesluvhef recently posted a six-second ...

NEW YORK (Reuters) - The U.S. Education Department will press forward with a "secret shopper" program to help ensure that companies properly service student loans as millions of borrowers begin ...

TikTok user Mark Roberts (@mmarkroberts) went viral after claiming he was unfairly kicked out of a Target store by a secret shopper for testing a toy. Featured Video In his recent video, which has ...

Add Yahoo as a preferred source to see more of our stories on Google. A viral video showing a shopper confronting a woman he believed was following him inside a store has gone viral, leading to ...

Massachusetts cannabis regulators are “ramping up” a secret shopper program designed to ensure compliance with the state’s packaging and labeling requirements for legal marijuana, according to media ...

The Department of Education announced Friday it will send out “secret shoppers” to student loan providers to ensure that borrowers get proper service and hold the companies accountable. The ...

Imagine being on the TV show “Undercover Boss” and finding out that the new hire you’ve been training is actually the top dog of the company. On the popular television program, CEOs go undercover as ...

LOUISVILLE, Ky. (WDRB) -- The holiday bills are coming in and you're probably thinking that you could use some extra money. Secret shopper jobs are popping up everywhere and it may sound like an ideal ...

The existence of secret shoppers has risen significantly over the past few years and is no longer an open secret in the retail world. Now, customers expect to come across one or two during their ...