The clarification followed mounting concern over how Kenyans can still recover the crucial document without having ...

The award was presented to the Head of the Huduma Kenya Secretariat Mr. Dennis Mutuku by the Attorney General Prof. Githu Muigai and witnessed by the Chairperson, Commission on Administrative Justice ...

Huduma Kenya has reiterated that the Presidential Directive on the free issuance of duplicate National ID cards is still in force. In a statement on October 29, the agency clarified that it has not ...

The Kenyan government, which came to office in 2013, has made the provision of quality public services to the citizens a priority. This is in line with the Kenya Vision 2030 blueprint that aims to ...

One of the questions in the survey seeks to get the views from the customers on the Staff Conduct in Huduma Kenya, like do staff welcome customers warmly into Huduma Centers? and do staff identify ...

The number of Kenyans who sought government services physically and were served through Huduma Centres rose to 14.12 million in the year ended June 2025, reflecting continued reliance on in-person ...

In a notice on Friday, Huduma Centre revealed that 134,602 National Identification cards are ready for collection at all 53 Huduma Centres country-wide. Additionally, Huduma Kenya said the issuance of ...

Renowned Kenyan crowdsourcing site, Ushahidi is set to launch a new site that will help monitor government effectiveness. The new site is called Huduma. Huduma (which is a Swahili word for “service”) ...