Most businesses want the same thing when it comes to their phone system: quality phones, reliable service and helpful features, designed with flexibility in mind and fitting neatly within their budget ...

A hosted VoIP system is the most cost-effective solution for small businesses, costing around $10 to $30 per user, per month if you use existing devices, compared to over $10,000 for an on-premise ...

Are you tired of paying expensive phone bills for your small business? Or are you running your business independently—or with 15 or less employees and want a reliable and inexpensive phone system that ...

More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

My company focuses on one product: a hosted IP phone system. Here are 10 reasons clients give as to why hosted VoIP is better than an IP PBX. My company focuses on one product: a hosted IP phone ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

We're a smallish company - currently we could accomodate a maximum of 18 staff - so say 20 phone handsets in total, to account for meeting areas. We left an office that had a traditional PBX type ...

Selecting a phone system may be the most important technology decision most small businesses make; choosing the wrong one can spell disaster. One relatively new and increasingly popular option, using ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...