Believe it or not, most companies would prefer that you didn’t call their toll-free service and support numbers. It’s true! They have to pay for the call and the live humans who staff them. Now you ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

Cellphone users have been deluged by spam calls in recent years, but they’re not the only ones dealing with an onslaught of automated messaging. Businesses with 1-800-style toll-free lines for sales ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

The personal 1-800 number is attempting a comeback--on the Internet. Internet phone provider LibreTel now sells a home phone service that lets people receive an unlimited number of calls over the ...

It seems that 800 telephone numbers have been around for a long time, becoming an integral part of the global business world, as well as for small and local business communities. In fact, AT&T ...

A Philadelphia company called PrimeTel Communications has, over the past 13 years, acquired nearly a quarter of all 1-800 numbers in the U.S. and Canada, according to a report by the Associated Press.