Banks have always been at the forefront of data collection. With advancements in artificial intelligence (AI) and emotional analytics, banks are poised to leverage this wealth of data to detect and ...

Ally is one of the most digitally advanced banks in the U.S. and it’s betting big on emotional intelligence. Here’s why ...

I’ve written about the emotional bank account many times over the years. I absolutely believe in this concept. If there’s one big, overarching secret to creating strong relationships, both at work and ...

Most people enter healthcare with a full emotional bank account. They start out engaged and inspired, with a deep desire to be helpful and useful, and can’t wait to get started. Go to a pinning ...

The emotional bank account is a metaphorical measure of the relational health and emotional connection within intimate relationships. Deposits are put into the emotional bank account through positive ...

Digital banking is evolving at a rapid pace, with voice technology and emotional AI leading the charge in redefining customer experiences. As financial institutions race to meet rising expectations ...

March 12 is “National Girl Scout Day”, recognizing the date on which the Girl Scouts was founded in 1912—109 years ago! As a girl and young woman, I benefited from the many positive attributes of the ...

Studer Group – Leaders, do your employees say communication could be better? Would they like more input into corporate decisions? Do they wish their contributions were more appreciated? If so, ...

Burnout. Emotional exhaustion. Stress. Overwhelm. We hear the complaints often. While we're all familiar with the symptoms, the causes often differ from person to person. In fact, what might cause one ...