TULSA, Okla. -- Dollar Rent A Car on Jan. 24 began responding "live" to online customer inquiries on www.dollar.com. The company created "text chat" buttons throughout the site allowing browsers to ...

Dollar Rent A Car charged a customer $768 for a vehicle she had not picked up. Abigail Eason said she was charged her for a car she believed was given to another customer. Eason rented a car from ...

I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues. If I had continued waiting, I ...

Dollar Rent A Car is one of the top US rental car companies; its parent, Dollar Thrifty Automotive Group (DTG), is traded on the New York Stock Exchange. But many don't know that Dollar is also the ...

DEAR TRAVEL TROUBLESHOOTER: I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues.