Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 ...
Head of Technology Chris Boultwood describes the new working environment at a major London commercial property provider​, ...
Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...