To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

Communication problems in the workplace can have a negative impact on morale, productivity and interdepartmental working relationships. When left unchecked, ongoing communication problems can ...

Misunderstandings in academe are common and often innocuous, yet they can create conflict. Perhaps someone misheard something you said, and now they are angry with you. Perhaps they heard your words ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

The majority of conflict can often be traced to a simple misunderstanding. Pride, however, gets in the way as some people falsely believe that to misunderstand somehow implies fault, ignorance, lack ...

In our quest to maintain harmony, avoid conflict, and prevent hurt feelings, we’re sometimes tempted to sugarcoat the truth. While being polite is generally seen as a positive trait, excessive ...