Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...
How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...
Tech Xplore on MSN
Your call center rep is emotionally exhausted—their computer may know when to help
When a customer calls to complain about a billing error or a delayed package, the person on the other end of the line is ...
Jake Delhagen, CEO/CTO of Sentillian, right, talks about the AI based business he has developed while Sean Hogan, president of Hogan Technology, listens at the Sentillian office in Easthampton. Staff ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results