If British Airways is serious about improving, here’s where it should start

British Airways boss Sean Doyle has adopted a new motto as part of his efforts to improve the flag carrier. Not “To Fly, To Serve” but “Find it, Fix it”. That’s what he now tells his staff – as he ...
Yahoo

British Airways suspend two staff members for fat shaming stewardess in WhatsApp group

Two members of British Airways cabin crew have been suspended for fat shaming a colleague in a staff group chat. The mocked stewardess was reportedly shown hurtful messages about her 15-stone weight ...
The Sun

British Airways boss ‘tries to gag staff’ over IT failure which hit 300,000 passengers after ‘inexperienced staff outsourced to India didn’t know to launch back up ...

The airline's check-in and operational systems crashed on Saturday and saw thousands of passengers trying to travel on Bank Holiday weekend left stranded THE British Airways boss is alleged to have ...
Hosted on MSN

British Airways' Loyalty Program Revamp Draws Criticism From Customers & Staff

With news emerging this week that British Airways has made sweeping changes to its frequent flier program starting next year, many of its customers have been left upset at what they feel are unfair ...