If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to ...

Airlines across the U.S. are cracking down on carry-on restrictions, creating new hurdles for families flying with kids. Most ...

The next time you step onto a Frontier Airlines plane, you might notice a major change to the boarding process. The low-cost carrier is adding new boarding groups in a change that it says will make ...

The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as the Dallas-based carrier laid out the final plans for a new boarding ...

American Airlines first-class and business-class passengers will now get even more of a head start when boarding. And, beginning in May, passengers on certain flights may need to get to the airport a ...

Big changes are taking off for Southwest Airlines in 2026, and these are four important ones you'll definitely want to know ...

American Airlines appears to be keeping its promise of not letting pesky “gate lice” passengers board a plane before it’s their turn. A flight passenger and Reddit user took to the social media ...

CHICAGO -- Good news for flyers who opt for the window seat: Your boarding zone will soon be prioritized on United Airlines. According to an internal memo from the Chicago-based carrier obtained by ...

Frontier is hoping to boost performance. — -- One thing will be missing the next time you board a Frontier Airlines flight: the departure time. Frontier Airlines has decided to eliminate the ...

Examine the impact of outsourcing and automation on airlines and how it affects customer experience for passengers.