We need more tomorrow thinking like this if the passenger experience is really going to improve in the coming decades. But no one wants to build a new aircraft around a CIGAR just now. Boarding ...

The field of aircraft boarding and ground operations optimisation has witnessed significant advancements in recent years. Researchers have developed innovative strategies that not only reduce the time ...

No one’s accusing America’s largest airlines of being shining beacons of efficiency and customer service. But in many ways, they seem to willfully shirk the natural, logical order of things in an ...

The arrival in England of AC-130 gunships and cargo jets from the home of the Night Stalkers comes as the U.S. may interdict ...

WILMA is no longer just a cartoon character from “The Flintstones.” In aviation circles, it’s shorthand for Windows, Middle and Aisle, United Airlines’s newly released passenger boarding system for ...

It shouldn’t be that hard to get passengers on board an aircraft in a timely manner. But there are complications. Flights are often full. Privileged fliers generally get seated first. Some passengers ...

Several outbreaks, including SARS, measles, influenza, and tuberculosis, have occurred during air travel. During the ongoing coronavirus disease 2019 (COVID-19) pandemic, concern over outbreaks has ...

LONDON, England (CNN)-- Queues ... the endless airport queues are the bane of any frequent flier's life. If they were not bad enough at check-in, security and the boarding gate, when you get to the ...

Forbes contributors publish independent expert analyses and insights. I monitor the heartbeat of adventure, budget and consumer travel. Dallas, Texas-based Southwest Airlines is upending the domestic ...

London Gatwick Airport is starting a two-month test of new methods to speed up aircraft boarding while reducing queues. By combining digital displays with new boarding sequences based on seat number, ...