A short term rental host says video proof of a clean home was ignored after a guest complaint led to a temporary suspension.

A traveler’s Airbnb stay took an unsettling turn when their host unexpectedly entered the rental property without warning or ...

They often charge guests for a cleaning fee anyway. An Airbnb host is calling on guests to take on more responsibilities when it comes to cleaning and let's just say it didn't go over well. She is of ...

“This is kind of like going to a Thai restaurant and throwing a tantrum because you're allergic to peanuts.” Airbnb was once a viable alternative for expensive hotels, but in recent years, the rental ...

This guest lives rent-free in their heads. An Airbnb property manager is seeing red after one of their properties was fiercely trashed by a renter. He even had the gall to leave the owners a $1,000 ...

Starting Oct. 1, 2025, Airbnb is introducing new cancellation policies that are more guest-friendly. Timon - stock.adobe.com Guests are getting more flexibility with Airbnb’s new cancellation policies ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund. Ana Mostarac ...

Students on a trip faced an unsettling surprise when a neighbor repeatedly photographed them and posted warnings outside.

A host weighs a refund request after a guest claims the property’s “feel” was wrong.

Airbnb guests will welcome these policy changes, for sure. Many hosts, on the other hand, undoubtably will think that Airbnb's policies are once again leaning too heavily against their interests.