Users in the U.S. and Europe began experiencing the outage at around 3 p.m. EDT (1900 GMT) Thursday, according to Downdetector, a crowdsourced outage tracker that said as many as 61,000 user reports to the site were made.

Starlink, owned by Elon Musk, has changed the game in terms of internet accessibility in rural and other underserved areas lacking high-speed broadband infrastructure. It has 2 million US subscribers, and more than 6 million globally.

The website Down Detector recorded a spike in Starlink user error reports beginning around 3 p.m., with error reports peaking around 3:30 p.m. As of this writing, the number of reports had dropped, but they were still significantly higher than the hours prior to the incident.