The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory ...

OMNY payments can be made electronically with a mobile phone or watch, or with a cash or pre-purchased physical card. The ...

Many New York City public transit users experience problems with OMNY as the MTA continues to phase out MetroCards in favor ...

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...

But forget the polls, each day 75% of riders choose the speed, savings, and convenience of tapping to pay,” Lazarus said.  More Local News Cynthia has been using her OMNY card. She would ...

The MTA is planning a four percent fare hike for public transit, raising the base fare to at least $3 by year's end, ...