The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

The integration of real-time, branded voice capabilities within the WhatsApp Business Platform marks a pivotal advancement, ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

This will improve future work on the platform. So, with these added features, WhatsApp is no longer just a chat app. It’s now an integrated tool for marketing, customer service, and business growth.

News Business Wire Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization, Data Residency Control, and WhatsApp Business Calling ...

Meta is adding three ad features to WhatsApp. This represents the company’s most significant monetization push for the messaging platform, which has become a global communication standard across ...

Italy said Wednesday it opened a probe into social media giant Meta for potentially breaking EU competition laws by installing its AI tool into WhatsApp.

Faster onboarding, streamlined operations, and a culture grounded in transparent, purposeful communication—no more chasing links or hunting through overflowing chat threads.

Big changes are coming to WhatsApp Business—and if you use the platform to connect with customers, listen up. Meta just announced that, starting July 1, the business version of the world’s ...